Magento Rescue & Technical Support

If you’ve paid good money for a poor end product, you’re not alone. Sadly, not all agencies are built equal, but that doesn’t mean a Magento faux pas is beyond saving. From tediously slow sites and accessibility nightmares, to clunky integrations and messy maintenance, we’ve seen it all. Luckily for you, we’ve fixed it all too.

Our experienced Magento developers can provide the technical support you need to get a project back on track. Whether you need immediate fixes to an existing site or somebody to steady the ship and help you meet your original go-live date, we’ll be on hand to help. We have deep Magento development expertise and will put this to use straight away to put things right when it comes to your site.

Rescue Your Magento Site

Your technical approach can make or break the performance of a Magento site. It can also jeopardise performance and ability to make sales too. After all, if you’re dealing with slow loading speeds or functionality that simply doesn’t work, those using your site will be frustrated by these issues too.

We’ll provide you with a clear picture of what’s gone wrong, what caused that to happen, and what’s worth implementing to stop the same issues from cropping up again. This could involve broken flows, fixing unstable integrations, cleaning up old code, or a combination of all of these rescue jobs. Whatever the severity of the damage caused, our goal is to come in and stabilise things with a clear path forward, always guided by genuine Magento technical expertise and lived experience with the platform. 

The Wind & Kite Approach

At London Magento agency Wind & Kite, our rescue process always starts with taking a step back and identifying what is really going on. We’ll question what lies beneath the frontend, picking apart outdated extensions, security permissions and code quality. Because we live and breathe Magento, we know where things can often go badly wrong. We’ll look to these areas first to try and add the most value to your site in the shortest space of time.

Once the most pressing issues have been diagnosed, we’ll get stuck in and work on implementing the most impactful fixes. If you’d prefer, we can provide you with clear and actionable recommendations that your in-house developers can implement themselves. However, we’re more than happy to jump in and restore things where necessary. Our approach is always tailored to your needs and guided by our goal of helping you get the most out of the Magento platform, both now and in the future.

You’ve Made It This Far…

… you might as well get in touch. You can give us a call, send us an email, or send a message through our contact form. Whichever you choose, a member of our Magento Development team will be in touch shortly.