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We are
Wind & Kite
We are the London eCommerce agency specialising in Magento and Hyvä development.
Welcome to Wind & Kite
Wind & Kite was established in 2020 by founders and spouses, James and Abi.
Born in a small pub in Greenwich, over a couple of pints, with a notebook, an idea and to the sound of the pub chickens. (yes, really)
Wind & Kite has grown from humble beginnings to a team of talented developers, designers and eCommerce experts helping lovely brands win online.
We have remained true to our roots and our love of our own London neighbourhoods, and we remain firmly situated in the South East of London, with the Wind & Kite office now based in London Bridge.
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Why Wind & Kite?
The Magento Agency with a conscience.
The non-negotiables and the no-brainers
From the beginning, we had some non-negotiables, and some no-brainers that we wanted to include in everything we do, build and create.
Our morals will always match what we believe in, and are part of everything we do.:quality(80):focal(1039x1482:1040x1483))
Unlimited Support
as standard
The traditional agency model is broken.
The idea that it’s more profitable to build bad code and charge for the time to fix it, than to just build it right in the first place is flawed and immoral.
We flipped that on its head.
We build great websites that are built to last, not fall apart.So, we offer all our customers unlimited support included in their bespoke packages, as standard.
No strings attached. No hidden caveats. Just honest, quick, simple support.
We Are
Responsive and Reliable
eCommerce moves at speed.
Sometimes agencies believe being fast means cutting corners and performing quick fixes that will ultimately break further down the line. We don’t.
We don't cut corners, we do it right the first time, and we will tell you upfront how long it will take.
And we have the stats to prove it:
We fix 99% of issues on the same day, and build 80% of new features within two weeks.:quality(80):focal(2159x1308:2160x1309))
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Proudly UK based
London born and bred
We are born and bred in London, and proud of it.
We know that some agencies try to cut corners and costs, by outsourcing their work to cheaper, less skilled developers from overseas, and we have to pick up the pieces many times.
We believe that we should only hire UK based Magento and Hyvä developers.
So we stick to a simple rule:
We never have, and never will, outsource our work.No buzzwords
No bullsh*t
We know how complicated the eCommerce world can seem when you first arrive.
Flashy people in flashy offices telling you words and phrases you don’t understand, that sound complicated, expensive and frankly, a different language altogether.
But it shouldn’t be difficult to understand.That’s why when you speak to us, we will use clear language, we won’t use technical buzz words or acronyms just to try and sound clever, and we will make sure that you understand what work we will be doing, and what you are paying for.
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One size
doesn't fit all
We carefully select our clients based on whether we believe we will be the right fit for them and that they are the right fit for us, too.
We want to work with nice, ethical companies that want to succeed by doing good for the world, by making a positive impact, not making it worse.So, we don’t work with companies that actively exist to cause harm to people, the environment or animals.
And we never will.
You get what you pay for
a bloody good agency
At Wind & Kite, we only hire expert Magento developers who have years of experience under their belts, a breadth of knowledge, and up to date, current expertise of Magento and Hyvä, and we pay them fairly for this.
We want to make sure their skills are worth every penny you pay for.:quality(80):focal(1542x1949:1543x1950))
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We love what we do
and who we work with
We love our clients and their businesses.
We want them to win.
When you pick Wind & Kite as your agency, we become an extension of your team.No long winded processes to get your message across, no Level 1 support asking if you’ve turned your computer off and on again.
Just our team and yours communicating in real time. Simple, honest and open communication. Exactly how we run our own team at Wind & Kite.
So, our promise to you is:
We will love your business like our own,
We will celebrate your victories, no matter how big or small,
We will work tirelessly to ensure that you succeed.
Don't just take our word for it.
What our clients say about Wind & Kite
Working with Wind & Kite has been a truly collaborative experience. They took the time to understand our brand, our challenges, and our ambitions, and translated them into a website that allows our imagery to take centre stage, whilst offering industry-leading UX and functionality. The results speak for themselves: faster and easier for our team to manage, and a seamless experience for our customers.
- Georgia Metcalfe, French Bedroom